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Outreach & Mental Health Support

Please note: this page is not an exhaustive list of the resources available and is continuously being updated by staff as new resources become available. If you have a resource suggestion please email it to us at 

If you are in crisis or require support right away, please choose from one of the crisis options below:
Youth: Text WELLNESS to 686868
Adults: Text WELLNESS to 741741
Front Line Workers: Text FRONTLINE to 741741
Call 911 if you are in immediate danger or need urgent medical support.
COVID-19 BC Psychological Support Service

Free psychological first aid is available to all B.C. residents (19+) who are experiencing stress, anxiety, or uncertainty due to the COVID-19 pandemic over the phone. To access psychological support, fill out a form on the BC Psychological Association ‘s Website, or call 1-604-827-0847.

Phone: 1-604-827-0847

Contact Form:

Address: 402 – 1177 West Broadway Vancouver BC V6H 1G3


Wellness Together Canada: Mental and Substance Use Support Portal
Wellness Together Canada provides free online resources, tools, apps, and connections to trained volunteers and qualified mental health professionals when needed.


HeretoHelp BC 

HeretoHelp is a project of the BC Partners for Mental Health and Substance Use Information. Heretohelp provides resources and information in order to help people live well and better prevent and manage mental health and substance use problems. On their website, they have posted tips to help manage anxiety or worries around COVID-19 and find resources if you need extra help and support.


BC 211 Assist

BC 211 Assist is a Vancouver-based nonprofit organization that specializes in providing information and referral regarding community, government, and social services in BC. The program matches seniors who need support with non-medical essentials, to volunteers in their community who are willing to help. When you register as a senior or a volunteer, your contact information is shared with the United Way’s Better at Home agencies. Those agencies make the connections between seniors and volunteers in the community.To register for services, or to offer help, please fill in this form.

Phone: Dial 211 to talk with an Information & Referral Specialist.

Access for the Deaf/Hard of Hearing community in BC is available by dialing 604-875-0885.

Text the name of your city to 211 on Vancouver Island/Gulf Islands and in the Metro Vancouver, Fraser Valley, Squamish-Lillooet, and Sunshine Coast regional districts to chat with an Information & Referral Specialist.

Live Chat: Click Here to chat online with an Information & Referral Specialist from anywhere in BC. This service is free, confidential, and available 7 days a week between the hours of 8 AM PST and 11 PM PST



310 Mental Health Support

A telephone line for emotional support, information, and resources specific to mental health.

Phone: 310-6789 (no area code needed)


Alcohol & Drug Information and Referral Service 

A telephone line to find resources and support for those struggling with addiction. 

Phone: 1-800-663-1441 (toll-free in B.C.) or 604-660-9382 (in the Lower Mainland)


Kid’s Help Phone

A telephone line to speak to a professional counsellor, 24 hours a day.

Phone: 1-800-668-6868


VictimLink BC

VictimLink BC is a toll-free, confidential, multilingual telephone service available across BC and Yukon 24 hours a day, 7 days a week. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services.

Phone: 1-800-563-0808


Youth Against Violence Line

The Youth Against Violence Line is a safe, confidential and anonymous way for young people across BC to report crime or violent incidents, or to talk through any type of problem with a supportive person. They offer non-judgmental support in many languages, and will provide callers with options, information, and referrals to services that can help.  Parents, teachers, caregivers, service providers, and others can also call for information about youth-related resources.

Phone: 1-800-680-4264


Canadian Association for Suicide Prevention

The Canadian Association for Suicide Prevention (CASP) was launched in 1985 by a group who saw the need to provide information and resources to communities to reduce the suicide rate and minimize the harmful consequences of suicidal behaviour. Like many others, CASP envisions a world in which people enjoy an optimal quality of life, are long-living, socially responsible, and optimistic about the future.

CASP’s ultimate purpose is to reduce the suicide rate and minimize the harmful consequences of suicidal behaviour. CASP continues to be a touchstone for everyday Canadians and members of the media who want resources, guidance and education.

Please note, CASP is NOT a crisis center. To find resources and supports near you, please use CASP’s directory, here


Crisis Services Canada

Crisis Services Canada (CSC) is a national network of existing distress, crisis and suicide prevention line services. CSC is committed to supporting any person living in Canada who is affected by suicide, in the most caring and least intrusive manner possible.

Phone: Toll free at 1833-456-4566 or Text 45645 (available 24/7, 365)

Please note that due to high volumes of traffic Canada-wide toll-free services, you may experience difficulty connecting with CSC at the phone number above. Given the high volume of calls, CSC can also be reached at 416-915-4566. *carrier charges may apply.


The Mental Health Commission of Canada (MHCC)

The Mental Health Commission of Canada (MHCC) offers a host of resources, tools and training programs aimed at increasing mental health literacy and improving the mental health and well-being of all people living in Canada. Click here to access these resources, and for more information.


If you are feeling any COVID-19 symptoms, please reference the self-assessment tool HERE or call 811 to speak to a registered nurse (711 for those hard of hearing) 
For up-to-date COVID-19 information, please visit:
While our office is closed to the public, we are still working remotely. If you need any assistance or have any concerns, please do not hesitate to reach out to us. We appreciate your patience and understanding during this difficult time.